Vero Support & Maintenance Plan (SMP)
The financial cost of unplanned downtime can be expensive and lead to additional costs to your business. We understand it's essential to maximize productivity, which is why we offer Vero SMP, specifically designed with your success in mind.
If you need to log a call outside our normal working hours (9am-5pm) or our phone lines are busy you can request support from here.
Our Consultants are able to provide an objective, unbiased perspective to address the needs of your company.
Remote Customer Support - TeamViewer
Only to be used when directed to do so by one of our technicians, at that time you will be advised to use TeamViewer and will be given a session name to connect to.
Dedicated area for supported Javelin users, you will need your 'My Vero/My Planit' login details.